Owings v. Medusind Settlement

A court authorized the Notice because you have the right to know about the Settlement of this class action lawsuit and about all of your rights and options before the Court decided whether to grant Final Approval to the Settlement. The Notice and this website explained the lawsuit, the Settlement, your legal rights, what Settlement Class Member Benefits were available, who was eligible for the Settlement Class Member Benefits, and how to get them.

The Honorable Rodolfo A. Ruiz II of the United States District Court for the Southern District of Florida oversaw this class action. The lawsuit is known Ashley Owings v. Medusind, Inc., Case No. 1:25-cv-20117-RAR (“lawsuit”). The individuals who filed this lawsuit are called the “Plaintiffs” and/or “Class Representatives” and the company sued, Medusind, Inc., is called the “Defendant.”

The Claim Form Deadline was December 29, 2025. Claims are no longer being accepted.

Plaintiffs filed this lawsuit against the Defendant on behalf of themselves and all others similarly related to a Data Incident that occurred on or about December 29, 2023, involving the Defendant and resulting in the unauthorized access to or acquisition of Settlement Class members’ Private Information as the result of the infiltration of Defendant’s computer systems. Private Information includes personally identifiable information and private health information consisting of, but not limited to, the following: names, physical addresses, email addresses, telephone numbers, health insurance and billing information (insurance policy numbers or claims/benefits information), payment information (debit/credit card numbers or bank account information), health information (medical history, medical record numbers, or prescription information), and government identification (Social Security numbers, taxpayer IDs, driver’s licenses, or passport numbers).

The Defendant denies the legal claims and denies any wrongdoing or liability. The Court has not made any determination of any wrongdoing by Defendant, or that any law has been violated. Instead, the Plaintiffs and Defendant have agreed to a settlement to avoid the risk, cost, and time of continuing the lawsuit.

A copy of the Settlement Agreement can be found on the Important Documents page.

The Claim Form Deadline was December 29, 2025. Claims are no longer being accepted.

The Plaintiffs and Defendant do not agree about the legal claims made in this lawsuit. The lawsuit has not gone to trial, and the Court has not decided in favor of the Plaintiffs or Defendant. Instead, the Plaintiffs and Defendant have agreed to settle the lawsuit. The Class Representatives, Defendant, and their lawyers believe the Settlement is best for the Settlement Class because of the Settlement Class Member Benefits available and the risks and uncertainty associated with continuing the lawsuit.

In a class action, one or more people (called class representatives) sue on behalf of all people who have similar legal claims. Together, all these people are called a class or class members. One court resolves the issues for all class members, except for those class members who timely excluded themselves (opted-out) from the class.

You were included in the Settlement Class if you were a living individual residing in the United States and were sent a Notice of the Data Incident indicating your Private Information may have been impacted in the Data Incident.

You were also included in the California Settlement Subclass if you were a Settlement Class Member residing in California on December 29, 2023.

Yes. Excluded from the Settlement Class are: (1) all persons who are directors, officers, and agents of Defendant, or their respective subsidiaries and affiliated companies; (2) governmental entities; and (3) the Judge assigned to the lawsuit, that Judge’s immediate family, and Court staff.

If you were a Settlement Class Member, you could have submitted a Claim for the following Settlement Class Member Benefits:

Cash Payment: You may have selected Cash Payment A or Cash Payment B. As the amount of Valid Claims exceeded the amount of the Net Settlement Fund, calculated after payment for Credit Monitoring had been subtracted, your Cash Payment was subject to a pro rata reduction.

For purposes of calculating the pro rata increase or decrease, the Settlement Administrator distributed the funds in the Net Settlement Fund first for payment of Credit Monitoring, then to Cash Payment A – Documented Losses, and then for Cash Payment B and California Statutory Awards. Any pro rata increases or decreases will be on an equal percentage basis.

California Statutory Award: In addition to Cash Payment A or Cash Payment B, members of the California Settlement Subclass may have also elected to receive an additional California Statutory Award of $57.30.

Credit Monitoring: In addition to Cash Payment A or Cash Payment B, you may have also submitted a Claim Form to receive two years of free Credit Monitoring. Service exclusions for Credit Monitoring may apply to minors and deceased individuals.

Injunctive Relief:
Defendant is implementing additional security measures following the Data Incident.

The Claim Form Deadline was December 29, 2025. Claims are no longer being accepted.

If you previously took advantage of the two years of Kroll identity monitoring service that were offered by Medusind following the Data Incident, you may still have submitted a claim for the two additional years of free Credit Monitoring offered as part of the Settlement. You will need to use a different email address to activate the Credit Monitoring.

Unless you excluded yourself (opted-out), you remained in the Settlement Class. As the Settlement was approved and became final, all Court orders and any judgments apply to you and legally bind you. You will not be able to sue, continue to sue, or be part of any other lawsuit against the Released Parties about the Released Claims in this lawsuit. The specific rights you gave up are called “Released Claims.”

Section XIII of the Settlement Agreement describes the Releases, Released Claims, and Released Parties, in necessary legal terminology, so please read this section carefully. For questions regarding the Releases, Released Claims, or Released Parties and what the language in the Settlement Agreement means, you can also contact Class Counsel listed below for free, or you can talk to your own lawyer at your own expense.
A copy of the Settlement Agreement can be found on the Important Documents page.

The Claim Form Deadline was December 29, 2025. Claims are no longer being accepted.

If you change your mailing address or email address after you submitted a Claim Form, it is your responsibility to inform the Settlement Administrator of your updated information. You may notify the Settlement Administrator of any changes by writing to:

Medusind Data Incident
Settlement Administrator
PO Box 3236
Portland, OR 97208-3236

If you filed a timely and valid Claim Form, payments were sent on April 10, 2026.

The Opt-Out Deadline was December 14, 2025. Opt-Outs are no longer being accepted.

No. If you opted-out, you are not able to receive Settlement Class Member Benefits, and you are not be bound by the Settlement or any judgments in this lawsuit. You can only get Settlement Class Member Benefits if you stayed in the Settlement and submitted a timely and valid Claim Form.

The Claim Form Deadline was December 29, 2025. Claims are no longer being accepted.

No. Unless you opted-out, you gave up any right to sue any of the Defendant and Released Parties for the legal claims this Settlement resolves and Releases, and you will be bound by all the terms of the Settlement, proceedings, orders, and judgments in the lawsuit. You must have opted-out of this lawsuit to start or continue your own lawsuit or be part of any other lawsuit against the Defendant and Released Parties about the Released Claims in this Settlement. If you have a pending lawsuit, speak to your lawyer in that lawsuit immediately.

If you were a Settlement Class Member, you could have told the Court you did not agree with all or any part of the Settlement and/or Application for Attorneys’ Fees and Costs.

To object, you must have filed your timely written objection with the Court by December 14, 2025 and sent by U.S. mail to Class Counsel, Defendant’s Counsel, and the Settlement Administrator postmarked by or shipped by private courier (such as Federal Express) by December 14, 2025, stating you objected to the Settlement in Ashley Owings v. Medusind, Inc., Case No. 1:25-cv-20117-RAR.

Objecting is simply telling the Court that you do not like something about the Settlement. You could object only if you stayed in the Settlement Class. Opting-out is telling the Court that you did not want to be part of the Settlement Class. If you opt-out, you cannot object because you were no longer part of the Settlement.

Yes. The Court appointed Jeff Ostrow of Kopelowitz Ostrow P.A. and Mariya Weekes of Milberg Coleman Bryson Phillips Grossman PLLC as Class Counsel to represent you and the Settlement Class for the purposes of this Settlement. You may have hired your own lawyer at your own cost if you wanted someone other than Class Counsel to represent you in this lawsuit.

Class Counsel filed a motion asking the Court to award attorneys’ fees of up to 1/3 of the Settlement Fund, plus reimbursement of costs. On January 26, 2026, the Court granted Final Approval of the Settlement, and awarded the attorneys’ fees and costs be paid from the Settlement Fund.

The Court held a “Final Approval Hearing” on January 26, 2026 at 10:00 am, before the Honorable Rodolfo A. Ruiz II at the Wilkie D. Ferguson, Jr. United States Courthouse, 400 North Miami Avenue, Miami, FL 33128, where the Court granted Final Approval. The Court also approved Class Counsel’s Application for Attorneys’ Fees and Costs. You could have attended and asked to speak if you filed an objection by the deadline, but you did not have to.

No. Class Counsel answered any questions the Court may have. However, you were welcome to attend at your own expense. If you filed an objection, you did not have to attend the Final Approval Hearing to speak about it. As long as you filed your written objection by the deadline, the Court will consider it.

The Notice and this website summarized the Settlement. Complete details about the Settlement are provided in the Settlement Agreement.

The Settlement Agreement and other related documents are available on the Important Documents page.

If you have any questions, you can contact the Settlement Administrator by emailing Info@MedusindDataIncidentSettlement.com or by calling toll-free 1-888-885-6687, or by writing to:

Medusind Data Incident
Settlement Administrator
PO Box 3236
Portland, OR 97208-3236

The Claim Form Deadline was December 29, 2025. Claims are no longer being accepted.

PLEASE DO NOT TELEPHONE THE COURT OR THE COURT’S CLERK OFFICE REGARDING THIS SETTLEMENT.